Digital Payment App

Digital payment apps have revolutionized the way we handle transactions in today’s fast-paced world. These apps offer convenience, security, and speed, making them increasingly popular among all.

With just a few taps on your smartphone, you can send money to friends, pay for goods and services, and even split bills without the hassle of cash or physical cards. This convenience has made digital payment apps a go-to choice for everyday transactions.

Digital App Features

Payment and Account

Virtual account Add Beneficiary

Settlement DMT

Recharge & Bill Payment

Security & QR codes

User Management

The platform offers user management for both B2B (merchant/business) and B2C (individual) customers.

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FAQ's

How can you keep your account safe?

Beware of fraudulent SMS & calls about KYC suspension or expiration, account block and fake rewards will never ask you to download any app to complete your KYC .

Money sent using UPI but the receiver did not receive it?

Majority of UPI payments get successful instantly and money is added to the receiver’s bank account at the moment itself. However, in rare circumstances which are beyond our control, like not receiving a success message from NPCI or receiver bank within a stipulated time, transactions go into pending state.

The merchant transaction failed but the payment was not updated.

The issue will be resolved within 3 business days (usually within hours) from the date of payment initiation. The money will be transferred to your bank account during this period. Please check your bank statement to verify the same.

How do I report fraud?

If you suspect fraud or want to issue instructions to stop payment, or want to report any fraudulent transactions in your account, we suggest the following:

Please get in touch with your respective bank for immediate support and guidance. Banks have 24 x 7 support and you will be able to report a fraudulent transaction even during non-working hours.
We suggest you reach out to the cyber crime police department in your local jurisdiction.
Please use this form to report it to us. Your request will be evaluated against our policies and we will review and take action as appropriate.

Please note that a UPI PIN is required to be entered on the App to send money and not to receive money. Fraudsters may initiate a request making you believe that you will receive money by entering your PIN. Please be careful and ignore/reject such requests.

Protecting against Fraud or Unauthorised activity

At Pay, we consider it our highest responsibility to safeguard your hard-earned money and protect you from payment frauds.

We use the best of Artificial Intelligence and fraud prevention technology to identify suspicious transactions in real-time. We also actively work with the rest of the industry to build technologies that keep you safe.

However, sometimes scammers can ask you to take some deliberate actions that may lead you to lose money to them. That is why it is important for you to know about the dos and don’t if you happen to be in such a situation.